BookitSocial ("we", "us", "our") is a social event-booking platform operated by Social Ark Pty Ltd, based in Melbourne, Australia.
This Privacy Policy explains how we collect, use, store and disclose personal information about you when you use the BookitSocial mobile app (iOS + Android), the bookit-hosts panel, and the BookitSocial website (collectively, "the Services").
We are bound by the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs).
If you have any questions, contact us at info@bookitsocial.au.
We collect the following categories of personal information directly from you or automatically when you use the Services.
| Data Category | Primary Purpose |
|---|---|
| Name & Email | Account identification and communication |
| Phone Number | Verification and account recovery |
| Date of Birth | Age verification (18+) |
| Avatar & Bio | Public profile display |
| Location/City | Event filtering and discovery |
| Interests | Personalised event suggestions |
We collect booking history, check-in data, and payment details. Note: We do not store raw card data; all payments are processed securely via Stripe.
We automatically collect device identifiers, IP addresses, app versions, and activity logs to ensure security and improve service performance.
Your data is stored securely using industry-standard encryption (HTTPS/TLS) and robust access controls. While we take every precaution, no system is 100% secure. Please contact us immediately if you suspect any unauthorised access.
Under the Australian Privacy Act, you have the right to:
For any privacy-related enquiries, please contact our Privacy Officer:
Social Ark Pty Ltd
Melbourne, Australia
Email: info@bookitsocial.au